Terms of service

Terms of Service

Effective Date: 15 May 2025

Welcome to Peace of Mind at Home.

These Terms of Service ("Terms") govern your access to and use of our website:

https://www.peaceofmindathome.com.au

Throughout this website, the terms “we”, “us”, and “our” refer to Peace of Mind at Home. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and our associated policies.

If you do not agree with these Terms, you should not use our website or services.

1. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorised access to the website or systems

  • Use the website in a way that could damage, disable, or impair our services

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or territory of residence or that you have permission from a legal guardian to use this site.

You agree not to use our products for illegal or unauthorised purposes.

3. Product Information

We strive to ensure all product descriptions, images, and pricing are accurate.

However:

  • Product colours and appearance may vary depending on your screen or device

  • Product descriptions and availability may change without notice

  • We reserve the right to discontinue products at any time

4. Orders and Payments

When you place an order through our website, you are making an offer to purchase.

We reserve the right to:

  • Accept or decline any order

  • Limit quantities purchased per customer

  • Cancel orders if pricing or product information errors occur

Orders are not confirmed until payment has been successfully processed.

All purchases are subject to our Refund Policy.

5. Pricing

All prices listed on the website are subject to change without notice.

Prices displayed at checkout are the final price at the time of purchase, excluding shipping unless stated otherwise.

6. Shipping and Delivery

Delivery timeframes are estimates only.

We are not responsible for delays caused by:

  • Shipping carriers

  • Weather events

  • Supply chain disruptions

  • Other circumstances beyond our control

Please refer to our Shipping Policy for more information.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and design — is the property of Peace of Mind at Home or its licensors.

You may not reproduce, distribute, or use any content without prior written permission.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of any third-party websites.

9. Relationship With Shopify

Our store is hosted on Shopify, which provides the ecommerce platform that enables us to sell our products and services to you.

However, any purchases you make are made directly with Peace of Mind at Home, not with Shopify.

Shopify is not responsible for any issues related to products, orders, shipping, or customer service.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Disclaimer of Warranties

This website and all products and services are provided “as is” and “as available.”

We do not guarantee that:

  • The website will be uninterrupted or error-free

  • All information will always be completely accurate

To the fullest extent permitted by law, we disclaim all warranties not expressly stated.

Nothing in these Terms excludes your rights under Australian Consumer Law.

12. Limitation of Liability

To the fullest extent permitted by law, Peace of Mind at Home will not be liable for any indirect, incidental, or consequential damages arising from your use of this website or any products purchased through it.

13. Governing Law

These Terms of Service are governed by the laws of Victoria, Australia.

Any disputes will be subject to the jurisdiction of the courts of Victoria.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will take effect once posted on this page with an updated effective date.

Your continued use of the website constitutes acceptance of those changes.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

Peace of Mind at Home
Email: sales@peaceofmindathome.com.au
Location: Kyneton, Victoria, Australia