Privacy Policy

Privacy Policy

Effective Date: 15 May 2025

Website: https://www.peaceofmindathome.com.au

ABN: 81786550894

Contact: sales@peaceofmindathome.com.au

1. Introduction

Peace of Mind at Home ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or engage with us.

2. What Personal Information We Collect

We may collect the following types of personal information:

- Your name, email address, phone number, and delivery address

- Purchase and order history

- Payment details (processed securely via third-party providers)

- Any correspondence or inquiries you send to us

- IP address, browser type, and website usage data (via cookies and analytics tools)

3. How We Collect Personal Information

We collect personal information when you:

- Place an order or make a purchase

- Subscribe to our newsletter or email list

- Contact us via email, forms, or phone

- Use or browse our website (via cookies and analytics)

4. How We Use Your Personal Information

We may use your personal information to:

- Process and fulfill your orders

- Communicate with you about your orders or inquiries

- Send you promotional emails (if you opt in)

- Improve our website, products, and services

- Comply with legal obligations

5. Disclosure of Your Personal Information

We may disclose your personal information to:

- Service providers who assist in order fulfillment, shipping, marketing, or website hosting

- Payment processors and financial institutions

- Government agencies, if required by law

We will never sell or rent your personal information to third parties.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised

access, or disclosure. This includes using secure servers, encryption, and access controls.

Please note that no system can be 100% secure. We cannot guarantee absolute security of your information.

7. Accessing and Correcting Your Information

You may request access to or correction of your personal information by contacting us at sales@peaceofmindathome.com.au. We will respond within a reasonable timeframe.

8. Cookies and Website Analytics

Our website uses cookies to enhance your experience and collect usage data. You can manage cookies via your browser settings.

We may also use third-party analytics tools (such as Google Analytics) to understand how users interact with our site.

9. Overseas Disclosure

We may store or process some data via third-party providers located outside Australia. We take reasonable steps to ensure those providers comply with applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us:

Email: sales@peaceofmindathome.com.au Address: Kyneton, Victoria, Australia

Header image by KamranAydinov on Freepik 

Our Expertise image by wayhomestudio on Freepik
Our Mission & Our Customer Service by Freepik